Service Modules

Comprehensive Practice Assessment

The comprehensive examination involves an in-depth assessment of the client’s operational efficiency, strategic management, and financial contribution. This process also includes observations and expert opinions on clinical management practices, which cover aspects such as scheduling and the overall quality of the patient experience.

The purpose of this evaluation is to pinpoint areas of concern and identify opportunities within current operations and community positioning. The findings from this assessment are used to develop a targeted action plan for resolution and improvement.

This review incorporates the observations and analyses most frequently requested by members, as outlined below. It is also adaptable, allowing for additional areas of focus based on collaborative pre-consult planning with all client stakeholders.

Clinical-

• Observation of Physician, Ultrasound and Nursing Patient Interactions
• Interviews with Key Providers
• Analysis of Available Clinical Productivity
• Observation of patient scheduling, flows and general experience quality.
• Examination of Clinical Approach to Documentation and Billing

Operational-

• Examination of Available Divisional Performance Data
• Analysis of Available A/R Performance Data
• Examination of Revenue Cycle Management Reporting
• Review of Practice Referral Promotion and Retention
• Staff Interviews to Assess Practice Culture
• Observation of Front Desk Functions and Patient Interactions
• Interviews with Key Practice Management Staff
• Review of Social Media/Web Management

Strategic-

• Review of Community Practice Position and Competition
• Contribution to Women’s Health Service Line
• Market Outreach
• Alignment of Department and Health System Leadership vision

At the conclusion of the assessment visit, a comprehensive review is conducted that includes an analysis of reporting data, clinical observations, and stakeholder discussions. Following this process, an Assessment Report is prepared and thoroughly reviewed with the client to ensure clear understanding of findings and recommendations.

NEW PRACTICE DEVELOPMENT

For physicians seeking to establish private practice, services under this module provide start up and ongoing management. Typical areas of focus include:

• Startup assistance in financing issues, proformas, revenue source exploration, and term negotiation
• Real Estate Identification and terms negotiation
• Equipment Purchase/Lease Negotiation
• Office Design
• EMR Selection
• Staff Training (non-clinical)
• Carrier Credentialing
• Plan Participation Negotiation
• Web Site Design, Content Determination, and Host Service Firm Interface
• Marketing Advisory in Introduction of the Practice to the Community
• Oversight of Practice Daily Operations
• Management of Staff (non-clinical) in Daily Operation of Office
• Oversight of Revenue Cycle Management
• Ongoing Consulting Support for Practice Strategy, Promotion, and Vendor Issues
• Assistance with Referring Physician Relations
• Representation to Community Hospitals, Physicians, etc.
• Patient and Referring Physician Satisfaction Measurements
• Practice Growth Benchmarking
• Carrier Profitability Management (Analysis and Negotiation Assistance)

Scheduled Practice Visitations Practice Visitations to work with the staff and the referring community are typically scheduled every 6-7 weeks. Travel is billed separately from the monthly service